Elecom Systems, founded in 1991, is a leading provider of IT products, custom computer systems, Barco® medical displays, mass storage solutions, networking components and other value-added services. Elecom's extensive services include custom configurations of computer systems as well as network solutions designed around a complete line of certified components. Our goal is to provide customers with fast and convenient distribution of high quality products backed by a commitment to customer support.
There is little margin for error in the business marketplace. You need expert support and a reliable end-to-end solution that will give your business the edge on the competition. We continuously upgrade our business model to stay on the cutting edge of technology to keep up with your changing needs so that we can deliver the perfect solution every time. What does this mean to you as a customer? You can have the confidence in that you are working with an industry leader in technology and service, assisting you every step of the way to your success.
Our Services and Solutions Include:
I. Complete Medical Imaging Solutions
A. Custom Medical Imaging Displays
i. Barco® Medical Displays
ii. ViewSonic® LCD
iii. Nec® LCD
B. Complete Turn-key Integrated Systems – name brand or fully customized
i. Custom HP® Workstations
ii. Custom IBM® Workstations
iii. Elecom Diagnostic Workstations – built with only the finest components
C. Software
i. Display calibration
ii. EFilm playback
iii. Diagnostic and review
II. Custom Network and Computer Design
A. Complete Network Solutions – Servers and workstations built to your exacting needs and standards:
i. Servers – customized and configured to specific roles
1. Webpage serving
2. File hosting/management
3. Domain management/authentication
4. Process hosting
5. Multi-role
ii. Workstations - customized and configured to the specific roles
1. High performance
2. Graphics
3. Professional/Medical
B. Custom Systems – designed and built using the finest components with 3 year to lifetime warrantees
i. Tailored to meet your exacting needs
ii. Discounts for large orders
C. Multi-User Stations – Allows several users to simulataneously use one system, dramatically lowering deployment, operation, and maintenance costs. More info here
III. IT Infrastructure Consultation, Maintenance and Service – we have worked extensively with companies, hospitals, schools and other clients with limited IT resources to maintain their IT infrastructure in order to maximize their return on investment of IT equipment and ensure the highest level of availability for those resources.
Since each project is different, we offer custom quotes to deliver the exact services our clients need. These extended warrantees, maintenance, and consultation services can be purchased separately or bundled with our other products.
Commitment to Quality:
To us, support starts at the point of inception and planning phase of any engagement, this support does not end simply after the delivery of product(s). This is why Elecom Systems employees a multi-phased and interdependent process to ensure that we are constantly delivering the best possible solution to our customers:
I. Project Planning
A. Determine your organization’s objectives and goals
B. Examining current infrastructure/equipment
C. Identifying requirements
D. Determining performance, reliability, redundancy and security requirements
E. Forecast of future needs and contingency planning
II. Certified Engineers and Technicians - Our design engineers and installation technicians update and maintain their skills through various in house and partner oriented training seminars.
III. Construction, Assembly, and Deployment - These steps are carried out on both hardware and software we sell and deploy by our own staff of trained and certified associates to ensure quality.
A. Pre-installation
B. Verification
C. In-process inspection
D. Calibration testing
E. Final inspection
F. Certification
IV. Testing & Certification – All of our products are tested and certified between they leave our facilities and once more after deployment.
A. In-house Testing
i. Burn-in process – all systems are run at full capacity for 48-72 hours
ii. Programs/applications – all programs and applications associated with the project are tested for compatibility
B. Deployment Testing – customized to each project’s specific needs, ensures smooth transition for clients
V. Warranty & Guarantee – All products from Elecom Systems come with a standard two year parts and labor warranty unless specified otherwise. Most customers opt for an extended service plan up to 3 years parts and labor along with on-site services.
Commitment to Customer Satisfaction:
Customer satisfaction is at the heart of our business strategy. We are determined to further our collective efforts to achieve a real customer-first policy by creating and swiftly delivering superior quality products and solutions to our customers. Through these efforts we wish to build synergistic and long-lasting relationships.
Elecom Systems is completely dedicated to your total satisfaction. If you have any suggestions or comments, please email us at elecom@elecomsystems.com.
